Privacy Policy

Company information:

within the privacy policy, the practices for data processing pertaining to www.dullstroomreservations.co.za registered to Dullsroom Reservations based in Dullstroom, South Africa. Dullsroom Reservations respects the privacy of its users. Unless otherwise stated, all clauses within this privacy policy apply to all users of this service.


Acceptance of Policy:

By utilizing our service, you acknowledge and accept all aspects of this privacy policy. Our privacy policy is legally binding and enforceable against anyone who accesses our website or any aspect thereof. It is essential to thoroughly review this policy as in good faith assume that any person who accesses our site is fully aware of its contents. If you're unhappy with the clauses contained within this privacy policy it is recommended that, you exit the website, as further use will be seen as full acceptance of the policy by you.

Types of information collected by Dullsroom Reservations:

When using www.dullstroomreservations.co.za information may be recorded for tracking, marketing and data processing purposes include but are not limited to the following:

• Full name
• Email Address
• Home or Postal Address
• Contact Telephone Numbers
• Date of Birth
• Reason for Accessing Site
• Details of any Advertising/Affiliate Channel that may have referred your business
• Intended Usage of Information Requested
The information listed above will be collected electronically using cookies or will be provided voluntarily by you.


E-mail Opt-Out:

If at any time you wish to have your information removed from our active databases, please contact us. You will also be able to unsubscribe at any time by clicking on the unsubscribe link at the bottom of all our email communications which will automatically remove you from the list. You can contact us on +27 13 254 0254 or info@dullstroomreservations.co.za.


Dispersal of Information to third parties:

In addition to the policies and procedures we use to ensure your data remains safe and secure, your personal data is protected by the Electronic Communications and Transactions Act, 25 of 2002. Subject to the remaining provisions of this policy, www.dullstroomreservations.co.za will not share your information with any third parties unless permission is given by you, unless required by law enforcement action, subpoena or applicable law or regulation. www.dullstroomreservations.co.za does not lease, sell, rent or disperse any information supplied by you to any third parties, except in the following circumstances:

If you make a reservation or booking enquiry at an establishment, we will pass onto the establishment all information necessary for the reservation to be processed. This includes, but is not limited to the following:

• Your full name
• Your contact details, email address and/or phone number
• Your country of origin


Storage of your personal information:

Personal information given to www.dullstroomreservations.co.za by you, may be transferred, at the discretion of www.dullstroomreservations.co.za, across provincial and country borders for the purposes of data consolidation, storage and simplified customer information administration. Some of the countries to which your personal information may be transmitted may not provide the same legislative protection for your data as South Africa. www.dullstroomreservations.co.za shall be entitled to make available such information to its subsidiaries and affiliates and those contractors engaged by www.dullstroomreservations.co.za to process data on its behalf. www.dullstroomreservations.co.za could, furthermore, merge with or be assimilated by another business entity or organization. Should that occur, www.dullstroomreservations.co.za shall be entitled to share with the business entity some or all of your personal information (the business entity shall not be allowed to use any of your personal information for any purposes other than as stated in this policy). www.dullstroomreservations.co.za shall not be liable for any damage, loss or liability of whatsoever nature arising from any unintentional misuse of any information supplied. By browsing this website and communicating electronically with www.dullstroomreservations.co.za you acknowledge and agree to our processing and transferring of your data in this way and to the use of such information for the purposes mentioned above.


Credit card privacy

Save as otherwise provided for in this policy, the rules, processes and procedures of DPO PayGate and the relevant paying bank, clearing bank and card association shall apply to all payments and transactions processed on www.dullstroomreservations.co.za and your rights and obligations in respect of payments due to or by you shall be governed accordingly. We take all possible measures to ensure that payment with a credit card on www.dullstroomreservations.co.za is secure. The primary measures taken to ensure this security are as follows: Credit card transactions will be processed for www.dullstroomreservations.co.za via DPO PayGate who the approved payment gateway for NedBank are, South Africa.

We do not store any credit card details on our system. We simply forward the credit card details onto DPO PayGate who authorize the transaction, without storing them in our system. For more detail on DPO PayGate, refer to www.paygate.co.za . To ensure that your credit card information is protected and utilized only for authorized transactions, www.dullstroomreservations.co.za and DPO PayGate use the strictest form of encryption, namely Secure Socket Layer 3 (SSL3). No credit card details will ever be sent via unsecure methods such as email, SMS or Skype. Please refer to www.paygate.co.za to view their security certificate and security policy. If you suffer loss, damage or liability notwithstanding www.dullstroomreservations.co.za adhering to the above primary measures, you hereby indemnify and hold www.dullstroomreservations.co.za unaccountable for any loss, damage or liability of whatsoever nature arising from payments and transactions concluded on this website. Updating of these Terms and Conditions

We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User's obligation to check periodically these Terms and Conditions available the Website for changes or updates. The User's continued use of this Website following changes or updates will be considered acceptance by the user who will be bound by these Terms and Conditions, including such changes or updates.


Law and jurisdiction

This privacy policy is governed by the Laws of the Republic of South Africa and without regard to the conflict of laws principle. You agree that any cause of action that may arise under this privacy policy shall be commenced and be heard in the appropriate court in South Africa. You agree to submit to the personal and exclusive jurisdiction of the courts located within South Africa.